Privacy policy

Last updated: October 16, 2026

Who we are

Tourmaline Skin Care & Laser (“we”, “us”) is a medical spa at 17146 N Eldridge Pkwy, Ste D, Tomball, TX 77377.

What we collect

• Information you give us: your name, phone number, email and messages when you text, call, email or chat with us, and the details you enter when you book.
• Booking information: online booking is handled by Vagaro. What you enter there is also covered by Vagaro’s privacy policy.
• Website data: pages visited, device and browser type, approximate location and how you arrived, collected with cookies and similar tools.
• Health information: we don’t ask for health information through the website, chat or text. Please don’t send medical details by text or chat. We discuss them in person. Your treatment records and intake forms are kept in our booking and client-records system, not on this website.

How we use it

To reply to you, schedule and confirm appointments, send appointment reminders, answer questions, improve our website, and measure and improve our advertising.

Text messages

When you text us, a member of our team replies about your request and your appointments. We may also send appointment reminders and updates by text. We don’t send marketing texts unless you agree to receive them. Message and data rates may apply. Reply STOP, or just tell us, and we’ll stop texting you.

Chat

Our website chat is provided by LeadConnector (HighLevel). Messages you send in the chat are stored by that provider so we can reply.

Cookies, analytics and advertising

We use Google Analytics to understand how visitors use the site, and advertising tools from Google and Meta (Facebook) to measure our ads. These services may set cookies and receive information about your visit, such as the pages you view (including which treatment pages), your device and your approximate location. They don’t receive your name, your health history or your treatment records from us. You can turn off these cookies in your browser settings, or use:

• Google ad settings and Google Analytics opt-out
• Meta ad preferences

Sharing

We share information only with service providers who help us run the business (booking, payments, website hosting, chat, analytics and advertising), when required by law, or to protect our rights. We do not sell your personal information, and we do not sell or use your health information for marketing.

Your health information (Texas notice)

Texas law protects health information we create or receive while caring for you. We keep it private, use it to provide and schedule your care, and don’t sell it. Your health information may be stored and shared electronically, for example in our booking and client-records system or with your other healthcare providers when you ask us to or the law allows it. You can ask for a copy of your records by contacting us below.

Keeping your information safe

We use reasonable safeguards. No website or messaging service can be guaranteed completely secure.

How long we keep it

As long as needed for the purposes above, or as required by law.

Children

Our website is not directed to children under 13. Clients under 18 need a parent or guardian’s consent for treatment.

Your choices

You can ask us to see, correct or delete the information we hold about you, or to stop using it for advertising, by contacting us below. Some records, such as treatment records, we must keep for the time the law requires. You can turn off advertising cookies at any time in your browser settings or with the opt-out links above.

Contact

Text or call (346) 218-0731. Email sales@tourmalineskincare.com. 17146 N Eldridge Pkwy, Ste D, Tomball, TX 77377

Changes

We may update this policy. The date at the top shows the latest version.